Effective Date: June 16, 2026 Last Updated: June 16, 2026
Website: https://theravia.store Contact: support@theravia.store
1. Introduction
Theravia (“we,” “us,” “our”) operates theravia.store. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding it.
2. Information We Collect
a) Information you provide directly:
- Full name
- Shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely; we do not store full card details)
b) Information collected automatically:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring URLs
- Device type and operating system
c) Cookies and tracking technologies: We use cookies to maintain session state, remember cart contents, and analyze site traffic. You may disable cookies in your browser settings, though some site features may not function properly.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer support inquiries
- Prevent fraud and unauthorized transactions
- Improve our website and product offerings
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing of Information
We share your data only with:
- Payment processors – to securely handle transactions (your card data is processed directly by our payment provider and never stored on our servers)
- Shipping carriers – to deliver your order (name and address are shared as required)
- Service providers – third parties who assist in operating our website (e.g., hosting, analytics), bound by confidentiality agreements
- Law enforcement or legal authorities – when required by law or to protect our legal rights
5. Data Retention
We retain your personal data for as long as necessary to fulfill orders, resolve disputes, and comply with legal obligations. Order records are typically retained for up to 5 years for tax and legal purposes.
6. Data Security
We implement industry-standard security measures including SSL encryption to protect your data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal retention requirements
- Opt out of any marketing emails at any time via the unsubscribe link
To exercise any of these rights, contact us at support@theravia.store.
8. Marketing Communications
If you opt in to marketing emails at checkout, we may send you promotional offers. You can unsubscribe at any time by clicking “Unsubscribe” in any email or by contacting support@theravia.store. We will not send marketing emails without your consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.
11. Cookies Policy
We use the following types of cookies:
- Essential cookies – required for the site to function (cart, session)
- Analytics cookies – help us understand how visitors use the site
- Marketing cookies – used to deliver relevant ads (only if applicable)
You can manage cookie preferences through your browser settings.
12. Governing Law
This Privacy Policy is governed by the laws of the United States. Any disputes arising from this policy shall be resolved in the applicable courts of the United States.
13. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
14. Contact
For any privacy-related questions or requests:
Email: support@theravia.store Website: https://theravia.store